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Some Inventory>Package data missing since moving to 9.6 SP2
I was preparing some software deployment verification docs for our helpdesk in reference to a piece of software we've tested and are about to release. In looking for the item used in terms of this...
View ArticleHi all. Help please, how find microsoft SQL & Exchange servers version:...
Hi all. Help please, how find microsoft SQL & Exchange servers version: enterprise, standart in LANDesk management console Which query to create?
View ArticleStatic Device group
Dear all, I have an Static Device Group its called "Server Patch Exceptions" in this Group i insert manually Server from my Network to exclude it from a Patchmanagemant.Now i have the Problem i have a...
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Inventorying Custom Computers
Hi, I have numerous computers that are custom built and I can't seem to find a unique ID or serial that all the computers in my environment have and that LANDesk will pickup. Has anyone had a similar...
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The In-Depth Guide to Rollups in 9.6 and SQL Replication (9.6 onward - SQL...
Description: In 9.6 Rollup technology changed to SQL Replication. There are many questions about this change as well as information about how it works and is utilized by LANDesk. This guide is designed...
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Inventory Errorscan on extremely long line item
Hello, I am having an issue with the inventory scan on some of my machines. The scans all end up in the Errorscan folder. I have narrowed it down to one item these scans all have in common. That one...
View ArticleGeneral Inventory Status Guide
Below is a list of messages and status that are returned to the console. At this point these are the most common messages that are returned during an inventory scan. RequestingShown when first...
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IE Version in Inventory does not work with Query functions
LDMS 9.6 SP2 / CP_BASE_0722 Having a query issue:The built-in IE Version in the inventory(Browser - Internet Explorer - Version) is having issues with results when I run a query against it. I...
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How software packages are gathered for Inventory
Applies to LDMS 8.8 & LDMS 9.0 Software Packages found in a client’s inventory are made up and gathered from two different segments. Executed software packages and Discovered software packages. To...
View ArticleIt appears that clients are not updating IP changes
It looks like my workstations are not updating the Inventory when an IP Address change occurs. Here is the export of my local task scheduler. Local Task Listing... 1: C:\Program...
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Picture field in Inspect
When I right click on a device and select Inspect I notice that there is what looks like a placeholder for a picture of the logged on user. Is this really that or is it just an icon? We have our users'...
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Inventory Scans Have Stopped Processing on the Core Since the 9.5 Upgrade
ProblemInventory Scans Have Stopped Processing on the Core Since the 9.5 Upgrade Cause:The Intermediate File Extension carried over from the MP install. This can be caused by the scan files having the...
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How to disable/enable SQL Replication and remove publishers for
Description: This is an walk through on disabling and enabling SQL Replication when working with Rollup cores in 9.6. Note: How this works on a SQL Cluster may be different. Right-click Replication...
View ArticleWorkstations are reporting they have Adobe Acrobat installed when it isn't,...
Here is the story so far..... SLM is reporting that we have XXX amount of Adobe Acrobat installations. This number seems high. So I would look at some individual machines and notice that the software...
View ArticleHow to Increase the Width of FilePath in the Data_Files table to prevent some...
How to Increase the Width of FilePath in the Data_Files table to prevent some scans from throwing an error. ProblemSome files have a path that exceeds the length of 255 characters when including the...
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10 simple checks to Troubleshoot Inventory - Devices not updating, Duplicated...
Purpose There are many different reasons why Inventory is not processed, updated or duplicated. This article will address the most common ones. Verify the Processing of Inventory Scans The inventory...
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How to run an Agentless Inventory scan on multiple computers from the Core...
Applies to LDMS 9.0 to 9.6DescriptionHow to run agentless inventory scans on multiple computers from the core? This would run the agentless inventory scan on multiple computers at a time using...
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How to scan .jpg or .bat extension files (or any other extension) on LDMS 9.6
Versions affected: LDMS 9.6 in 9.6 you modify the scanner behavior via the console under manage software list. Under settings you can add the extensions to the DataFileExtensions and this will give you...
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Inventory Scans Don't Sync to Core
Problem:Agent doesn't appear to be working right. Able to run inventory scans on the client, but they don't sync up to the core. Inventory scans from the core fail. On the core, the directory...
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Tips of software in Inventory and the software in database query.
Sometimes you may want to inquire from the database about software, packages or products information directly rather than from the inventory in console, say, you need to prepare some reports with...
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